As an experienced Salesforce Administrator I understand the importance of having a well-maintained Salesforce instance.
That’s why I offer a comprehensive ongoing Salesforce Support Service to help businesses and organizations like yours keep their Salesforce instance running smoothly.
Salesforce is a powerful tool that can help businesses of all sizes streamline their operations, increase productivity, and drive growth. However, maintaining a Salesforce instance can be a daunting task, especially for businesses that don’t have an in-house Salesforce expert. That’s where I come in.
Ongoing Salesforce Support Service is designed to provide businesses with the ongoing support they need to keep their Salesforce instance running smoothly.
Ongoing Salesforce Support Service is perfect for businesses that need ongoing support and maintenance for their Salesforce instance.
Whether you need troubleshooting, user support, or just need someone to ensure that your Salesforce instance is optimized for your business needs, I’m here to help. With my expertise and experience, you can be sure that your Salesforce instance will be running smoothly and effectively.
Here are just a few of the services included in my Ongoing Salesforce Support Service:
- System maintenance and health checks
- Reports and Dashboards
- New objects creation
- Object Customization
- Salesforce Flows and automation
- Validation rules
- Data import and export
- User Management
- Creation of Training Materials
When you choose my Ongoing Salesforce Support Service, you can be sure that you’re getting the highest quality support from a Salesforce expert. I have years of experience working with businesses of all sizes, and I’m committed to helping you keep your Salesforce instance running smoothly.
If you’re interested in learning more about my Ongoing Salesforce Support Service, please don’t hesitate to contact me. I’d be happy to answer any questions you may have.
How is Ongoing Salesforce Support different from Freelance Salesforce Administration?
Freelance Salesforce administration is a project-based service that is designed to help businesses customize or manage their Salesforce instance.
This service is typically used by businesses that need help with Salesforce on a project-by-project basis, such as data migration, customizations, or general management of their Salesforce instance.
Ongoing Salesforce support, on the other hand, is a service that provides ongoing support and maintenance for a business’s existing Salesforce instance.
This service is typically used by businesses that need regular support and maintenance for their Salesforce instance, such as troubleshooting, user support, regular check-ins, and customizations to meet changing business needs.
In other words, freelance Salesforce administration is focused on setting up and managing a Salesforce instance on a project-by-project basis, while ongoing Salesforce support is focused on providing ongoing support and maintenance for an existing Salesforce instance.
Both services are important for businesses that use Salesforce, and the choice between the two depends on the specific needs of the business.
Some businesses may only need freelance Salesforce administration on a project-by-project basis, while others may require ongoing support and maintenance to ensure that their Salesforce instance is running smoothly and effectively.
Advantages of Ongoing Salesforce Support
There are a variety of advantages of choosing ongoing support as opposed to Freelance Salesforce Administration, but the best service for your business will depend on your specific needs.
- Regular maintenance and optimization: With ongoing support, you’ll receive regular maintenance and optimization of your Salesforce instance to ensure that it’s running smoothly and effectively. This can help prevent issues from arising and keep your Salesforce instance optimized for your business needs.
- Quick response times: With ongoing support, you’ll have access to quick response times when issues arise. This can help minimize disruption to your business and ensure that issues are resolved as quickly as possible.
- User support: Ongoing support typically includes user support, which can help your team get up to speed with Salesforce quickly and effectively. This can help maximize the value of your Salesforce instance and ensure that your team is using it to its full potential.
- Customizations to meet changing business needs: As your business grows and evolves, your Salesforce instance may need to be customized to meet your changing needs. Ongoing support can provide the flexibility to make these customizations as needed.
- Cost-effective: While freelance Salesforce administration can be cost-effective for project-based work, ongoing support can be a more cost-effective option for businesses that require regular support and maintenance for their Salesforce instance. With ongoing support, you’ll receive a consistent level of support at a predictable cost.
- Priority Access to further support: If you have a one off project that might require extra hours, we prioritize our Support Service customers when allocating our resources.
Overall, ongoing Salesforce support can provide businesses with the peace of mind that comes with knowing that their Salesforce instance is running smoothly and effectively, with quick response times, regular maintenance and optimization, user support, and customizations to meet changing business needs.
In a lot of ways our Ongoing Salesforce Support Service is an ‘insurance’ of sorts that you have help available, when you need it, if you need it.
Ongoing Salesforce Support Frequently Asked Questions
Are there any lock in contracts?
No, the service is an ongoing monthly service that can be cancelled by you at anytime. If you needs change, and it comes time to hire your own Salesforce Administrator, you can bring our working arrangement to an end when ever is convenient for you.
Can we change the number of hours of support we get?
Yes, if you find that you are not using your contracted hours, then we can decrease your support level the next month, and keep adjusting until we find the sweet spot for your business. Likewise, if you decide you want access to extra support, then we can increase your hours for the next month.
What is covered by the Ongoing Salesforce Support Service?
The service covers the tasks that would be completed by a in house Salesforce Administrator. If there is something very specific you want included, please get in touch and we can confirm whether that is possible or not.
Can you buld Flows and Automations as part of the Ongoing Service?
Yes! Salesforce flow planning and building is definately part of the ongoing Salesforce Support Service.